The following Terms and Conditions govern your use of the Blue Cross Blue Shield of
Arizona (BCBSAZ) on-line services (the Service), whether you accessed the Service
through www.azblue.com or a broker's website. Separate terms and conditions may apply
to the broker's website. Please read BCBSAZ’s Terms and Conditions carefully so
you fully understand your rights and responsibilities, and the limitations applicable
to your use of this site. If you access, use or view any information, database,
application, or tool available on this site, you agree to be bound by these terms
and conditions of use.
We may collect information from you such as name, gender, address, phone number,
fax number, e-mail address, member number, group number, provider number, broker number,
date of birth, Social Security Number, health plan and primary care physician and/or
any other information we need to verify who you are or to determine what information
may be made available to you.
BlueNet uses non-persistent cookies. Non-persistent cookies serve technical
purposes like providing seamless navigation through the BlueNet Web site.
These are not written to your hard drive by your BlueNet session, although
they may be written to "virtual memory" or "swap space" on your hard drive
depending on the configuration and the operating system of your computer.
BlueNet non-persistent cookies are intended to be stored temporarily in your
computer's memory and are used by BlueNet during active browser sessions.
Access to Information
You will not allow any other person or user to have access to the information
contained in the Service unless the person's access is consistent with applicable
state and federal laws, and these Terms and Conditions. You will not allow any other
person or user to have access to the Service without BCBSAZ's consent. All passwords
used to access the Service must be kept confidential. If you believe that a password
has become known to someone else, contact Technical Support at (602) 864-4844 or (800)
650-5656 to report the issue and obtain a new password.
Health and Wellness Information
You may access certain health care and wellness information through the Service.
This information is provided strictly for your general knowledge and should not be
relied upon as medical advice. Please consult your physician for specific answers to
questions concerning medical advice or treatment options appropriate for your specific
needs.
E-Mail
Please be aware that e-mail may be viewed by other Internet users while in transit to us.
Please do not use e-mail to communicate with us regarding confidential matters.
Communications to us via the Message Center available on the Service will be
secured with 128-bit encryption and the information communicated will not leave our
private network.
Security
This site has security measures in place to protect against the loss, misuse and
alteration of the information transmitted on the Service. Although BCBSAZ has
security measures in place, we cannot guarantee that unauthorized users will not
gain unauthorized access to your information or otherwise misuse the system. You
assume all risks associated with using this Service and release BCBSAZ from any claim,
liability and/or damages, as a result of your use of the Service.
Links
As you navigate the Service you may be able to link to other Web sites.
These links are provided for your convenience. BCBSAZ does not endorse
any product or service which may be available through any Web site accessed
by such links and disclaims any and all liability for any loss or injury caused
by such product or service. Such Web sites are not under BCBSAZ's control and
BCBSAZ is not responsible for the contents, security or privacy practices of any
linked site.
Copyright
All of the data contained in this website is the property of BCBSAZ and is protected
by copyright and other applicable laws. The data is provided solely for the personal,
non-commercial use of current and prospective BCBSAZ members and providers, and authorized
brokers. You may print a single copy of the information contained on the Service so long
as you use it only for personal, non-commercial use, do not modify it and retain all
copyright and other proprietary notices contained in it. Otherwise, you may not copy
or distribute the information available on the Service without BCBSAZ's prior written
consent.
Current members may have the opportunity to choose to receive certain documents via
paperless delivery methods. Any member who makes such an election is bound by the
specific terms of that election. Members who elect paperless delivery may have the
right to make additional copies of the documentation delivered via paperless delivery.
Use of any robot, spider, or other intelligence-gathering agent to copy content
from this website, extract any data from this website, or otherwise subject the
website to unwarranted high access or transaction activity is strictly prohibited.
The Blue Cross® and Blue Shield® trademarks and tradenames are the property of the
Blue Cross Blue Shield Association. BCBSAZ is an independent authorized licensee
of the Association. Healthy Blue is an authorized service mark of BCBSAZ.
Nothing on this website grants you any right or license to use any of these tradenames,
trademarks, or service marks.
Modifications
BCBSAZ may change these Terms and Conditions from time to time by posting a modified
copy of these Terms and Conditions at the Service or by otherwise notifying you through
mail or email. These changes will be effective and binding as of posting of the modified
copy, unless a different effective date is specified.
Cancellation
BCBSAZ may terminate the Service or cancel your membership in the Service at any time.
In such cases, BCBSAZ will notify you within a reasonable period by posting a message
at the Service through the email address you provided to us or contacting you through
the telephone number, or mailing address you provided to us. You may terminate your
membership in the Service by using our online profile maintenance process or by
contacting Technical Support at (602) 864-4844 or (800) 650-5656.
Indemnification
You agree to indemnify, defend and hold harmless BCBSAZ, its officers,
directors, employees, agents, licensors, suppliers and any third party
information providers to the Service from and against all losses, expenses,
damages and costs, including reasonable attorneys' fees, resulting from
your use of the Service, the use of the Service by another person accessing
your account, or your violation of these Terms and Conditions.
Disclaimers of Warranty and Liability
INFORMATION ON THIS WEB SITE IS PROVIDED ‘AS IS”. BCBSAZ EXPRESSLY DISCLAIMS ANY WARRANTIES
CONCERNING THE SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SERVICE. BCBSAZ SHALL
NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOST REVENUES OR LOST PROFITS, WHICH MAY RESULT FROM THE
USE OF THE SERVICE OR THE MATERIALS FOUND ON THE SERVICE. BCBSAZ DISCLAIMS RESPONSIBILITY
FOR ANY HARM RESULTING FROM DOWNLOADING OR ACCESSING ANY INFORMATION OR MATERIALS THROUGH
THE SERVICE, INCLUDING WITHOUT LIMITATION, HARM CAUSED BY VIRUSES OR SIMILAR DESTRUCTIVE
PROPERTIES. ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING WITHOUT LIMITATION,
THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT,
ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
If any provision of these Terms and Conditions is determined to be invalid,
all other provisions will remain in full force and effect. These Terms
and Conditions shall be interpreted and enforced according to the laws of
the State of Arizona.